FAQ

1. How can I book a tour?

There are two ways to book a tour. You can book it directly from the tour page clicking on Availability (select dates and insert all the informations required) or, in alternative, click in right part of the tour page on “Send inquiry” and one of our travel consultants will contact You within 24 hours..

2. How much in advance should I book the tour?

We strongly reccomand  to book our tours at least 48 days before the departure date. In case you need to book it in less than 7 days until the departure please contact us first. Advance booking gives us a better chance to prepare a good experience for you.

3. How can I pay for the tour?

We accept payment by Debit Cards (Visa Electron, Maestro) , Credit Cards (Visa, Mastercard, Diners) and electronic bank transfer.

4. Is it safe to pay on your website?

Besides the standard security tools (3D Secure, security certificates and daily scanning), Trip2Ro through PayU payment gateway, offer an antifraud system as well as  the PCI DSS Level 1, the highest security standard worldwide.

5. Can I modify or cancel a booked tour?

Yes, You can modify or cancel a booked tour 7 days before without paying any fee.